The star rating system is calculated using submitted student evaluations. When all submitted responses are positive a placement will have 100% positive feedback, this equates to a 4 star rating. If a placement has 50% positive feedback they will have a 2 star rating.
A full star equates to 25% positive feedback, each half star equates to 12.5% feedback. See some examples below
12.5%
50%
87.5%
100%
Can I see a clear list of the standard evaluation questions?
Answer
Please click on the link below to download a PDF copy of the regionally agreed evaluation questions.
Is there be a minimum return quota before a placement receives a star rating (eg. 3-5 returns)?
Answer
The star rating is used to provide a visual indication of any negative experiences a student had whilst on any given placement. The rating is not publicly accessible and is solely for the
benefit of PEFs, practice staff and HEIs.
If the system required a certain number of evaluations before producing a rating there could be a
potential risk of some feedback being overlooked by PEFs, Practice Staff and HEIs. In addition,
several placement areas receive as few as one or two evaluations in a year therefore a minimum
requirement of 3-5 submissions would render the rating system redundant for less frequented
placement areas.
Do ratings have an expiry date? (will the negative ratings remain in place indefinitely?)
Answer
Evaluations are never deleted from the system; by default placement ratings are based on evaluations submitted during the previous 12 month period.
We are currently working on date filters for placement ratings which will allow custom time periods to be selected. This will provide an audit trail for the trust, allowing them to see how ratings
have improved (or declined) over a specific period of time. The combination of the rating system, action plan area and trend data will highlight improvements from
one placement cycle to the next.
Can the star rating be broken down by profession?
Answer
PEFs and HEIs can break the data down by profession and placement area within the reports section. All of the information above is fully communicated during live training
sessions and throughout the online training videos provided.
Can I see a video demonstrating a PEF/manager logging on and analysing student evaluations from their placement areas?
Answer
This is covered in the Admin Guide video currently accessible via the training videos section
Can a summary of how the information within the Evaluation Tool will be shared to support quality surveillance within the North West region be communicated?
Answer
All information is contained within each Trust, therefore, only the HEIs, PEFs and Practice staff have access to the star ratings and feedback.
HENW will have access to support the quality surveillance agenda and establish an indication of the overall experience students are having within multi-professional placement areas.
Can Ward Managers view/ edit all practice areas or is access restricted to their associated practice areas?
Answer
Ward/Practice area managers can only see evaluation feedback and rating data for their specific placement areas to which they
are assigned to. PEFs will have overarching access to all placement areas across all professions within their trust only.
What information is required to create a PEF/practice assessor/educator/manager account? Are we recording our role/professional registration/mentor status etc. within the profile information?
Answer
The PARE team have registered all NW PEFs using their names, email addresses and trust. The PEFs have access via the Add User function within their dashboard to
register their Team Managers / Practice assessors / Educators using their names, work email and placement area.
Does PARE offer administration level access for Senior Managers that enables them to log in, view data and add to action plans etc, when necessary?
Answer
During initial implementation we provided PEFs with overarching access and the ability to register
their own Ward Managers and Practice staff. However, as we embark on the post-implementation
phase of the project all Trusts will be given the option to add Senior Management to system,
providing them with overarching access to Trust-wide data. This Governance permission level will
cover all areas/ professions in the same manner as a PEF account.
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